Online Studio Agreement


Why You’re Reading This Document 

The following Online Studio Agreement (the “Agreement”) will clearly communicate our expectations in having you as part of our community. If you have any questions please let us know as we want to make sure we are all on the same page moving forward. 

In exchange for membership access to the Pilates Reformation’s offerings, you agree to be bound by the following conditions. 

1. Parties. This Agreement is made between the Pilates Reformation, Inc, a Corporation operating out of the State of California (“the Pilates Reformation”, “we”, “our”, and “us”) and you, the undersigned (electronically) or person who has clicked “I Agree” to this Agreement (“you” and “your”). 

2. Services. We promise to provide you with access to our website’s videos and live Zoom classes, to be scheduled at the sole discretion of the Pilates Reformation (the “Membership”), according to the terms outlined in Schedule “A” below. 

3. Term + Termination. This Agreement will be binding upon your Membership payment and will last for the time specified online or between us (the “Term”). You can decide to renew the Term of this Agreement as many times as you would like. 

3.1. Please note that if you violate any of the terms of this Agreement, the Pilates Reformation may terminate this Agreement effective immediately and you will not be entitled to any refunds or any continued working relationship with the Pilates Reformation. 

4. Our Commitment to You. Through your Membership or Rental, the Pilates Reformation is committed to providing you with the opportunity to get the best workout even if you have injuries! 

5. Scheduling. Please consult the Pilates Reformation or refer to our available schedule of classes for the exact scheduling and time of our classes. 

6. Payment. You agree to pay the price, including the possibility of incremental payments (“Incremental Payment”), of the Membership as outlined below in Schedule “A” (the “Payment”). The Payment price outlined in Schedule “A” is subject to taxes and additional fees. Any subsequent changes to the Payment price will not affect the validity of this Agreement. 

6.1. Payment is due upon completed purchase of the Membership and must be made in full prior to the start of your Membership. 

7. Incremental Payments. If your method of Payment includes Incremental Payments, you authorize the Pilates Reformation to maintain your account information and charge that account automatically upon the renewal of the Membership with no further action required by you. 

7.1. the Pilates Reformation will charge your method of payment as outlined in Schedule “A” for the Incremental Payment. We will notify you 3 days before the Payment charge. 

8. Membership Suspension. Details regarding the availability of a suspension of your Membership are as follows. To end your membership with us please provide a 7 day notice from the date your membership started. 

9. Cancellation. To cancel your Membership, please note the following. To cancel your membership: please head to your account on our platform and click the “cancel” button. 

10. Refunds. Our refund policy is as follows: All sales are final. Memberships are non-refundable and non-transferable. 

11. Legal Fees. You will be responsible for any and all legal fees incurred by the Pilates Reformation regarding any potential chargeback issues (for example, if you want to issue a chargeback or contest a payment). 

12. Payment Failure. In the event that your Payment fails, your Membership access will be temporarily suspended until we receive your Payment. In the event of three failed payments, you understand that the Pilates Reformation may contract a collection agency to collect the money from you. 

13. No Guarantees. the Pilates Reformation cannot guarantee any particular success from participating in our classes or from our Membership. We promise to provide you with the opportunity, classes and support to achieve your goals, but any success and results ultimately depends on your commitment. 

14. Code of Conduct. You agree to be mindful and respectful during the classes and duration of your Membership. This includes respecting other members of the Pilates Reformation in their fitness journey. You also agree to comply with our studio protocol, policies and guidelines, as updated from time to time on our website and/or posted on-site. 

15. Force Majeure. the Pilates Reformation will not be liable for any failure or delay regarding the Membership if such failure or delay is: beyond the reasonable control of the Pilates Reformation, could not have been reasonably foreseen or provided against, or due to events such as a pandemic, natural disaster, or other Act of God. In such an event, you will not be entitled to any refunds or recovery. 

16. Waiver. Before your Membership can begin, you must sign our Waiver Agreement form. Please read it and make sure you understand it. You need to sign that form as well as this Agreement so that we can be absolutely sure you understand and agree to it. 

17. Media Release. We think you’re gorgeous and would love to show you off! By being a member at our studio and through your Membership, you agree to grant us the irrevocable right to use your image, likeness, photographs, video content, audio recordings of you captured during classes or that you share with us online (via your own or others posting of you) as part of our online streaming, marketing and sales throughout the world and in perpetuity. You also release us from all claims you may have relating to the use mentioned in this section. Please let us know If you ever want us to stop using an image of you. 

18. General Indemnity. You hereby fully indemnify the Pilates Reformation and any of its members, directors, officers, employees, contractors, volunteers, agents, executors, administrators, successors, family members and assigns (the “Indemnified Parties”) and save harmless the Indemnified Parties from any losses, claims, damages, actions, causes of action, costs and expenses that an Indemnified Party may sustain, incur or suffer at any time, which are based upon, arise out of or occur, directly or indirectly, by reason of any act or omission by you arising out of the performance of the Membership, including the contraction of COVID-19 or other communicable diseases, however caused including as a result of the Pilates Reformation’s negligence, provided that where the Pilates Reformation has contributed to such liability by its own negligent conduct, your indemnity obligation will be limited proportionately. 

19. Standard Legal Things. Jurisdiction. This Agreement will be governed exclusively by the laws of the State of California. Severability. If any provisions of this Agreement are invalid or unenforceable, the other provisions in the Agreement will remain in full force and effect. Entire Agreement. This Agreement constitutes the entire Agreement between the parties and replaces any prior agreements. Waiver of Breach. The waiver by me of any breach by you of any provision of this Agreement will not be taken to be a waiver of any further breaches by you. Notice. For the purpose of this Agreement, e-mail or text will suffice for written notice when required as set out above. Headings. The headings used in this Agreement are for stylistic purposes only and none of the content in the headings are intended to be legally binding. Counterparts. This agreement may be signed in any number of counterparts, each of which is an original, and all of which taken together constitute one single document. Online Agreement. We agree that this Agreement may be signed electronically or agreed to by having you click “I Agree”, the effect of which will be the same as if we signed the Agreement by hand and the intention of which is that both parties desire to be bound by all the terms of the Agreement. 

Thank you for taking the time to read this. Let’s begin! 

SCHEDULE “A” MEMBERSHIP / RENTAL 

Unlimited Access 

Cost $ USD 69 

Details: All access to our website videos and live Zoom classes
Renewal: Monthly



Rental Package (excludes Membership) 


Cost $ USD 9.99-49.99 (Cost varies by bundle)
Details: Rent one of our video bundles and have full streaming access to it for a period of 3 months